If you have questions or concerns regarding this statement, you should email us at firstname.lastname@example.org
Prescription glasses or Sunglasses
After ordering online, you will receive an email confirmation, containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Courier (Fedex / UPS / DHL or Private) within 12 working days; however if goods are unavailable delivery will take a little longer.
Framesbuy Pty Ltd uses the authorized payment gateway for its online credit card transactions. The company uses safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site are using the secured payment gateways.
Refund & Returns Policy
If you are not completely satisfied with your purchase for any reason we offer a 15-day money-back guarantee from the time you receive the goods. Please email us at email@example.com within that time and we will try to resolve the issue or refund the amount at the earliest. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product.